Community Services
CHC52021 – Diploma Of Community Services
CRICOS Course Code
RTO Code
Study Mode
Course Overview
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Course Details
CHC52021 - Diploma of Community Services (Release 1)
Details Here
20 units must be completed:
- 12 core units
- 8 elective units, consisting of:
- at least 6 units from amongst the electives listed in Group A, B, C, D or E below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course.
Students must be above 18 years of age while filling up the application form.
The Pre-Training Review (PTR) will be conducted prior to the enrolment into your course of studies to ensure that the training and assessment provided by Unified WA are able to meet the student’s individual needs. Students are required to fill up the PTR form and submit it along with the application form.
Unified WA will review the student’s current competencies, student needs, English level, support requirements and oral communication skills in order to enrol them in the most appropriate course to achieve their intended outcomes.
Students enrolled in this course must have a satisfactory National Police Check (NPC) from Federal Government for practical placement purposes. Students can visit:
International students applying for this course, either off-shore or on-shore, will require:
i)Either a minimum IELTS (General) test score of 5.5 or equivalent* for direct entry into a VET course;
*The test must have been taken no more than two years* before you apply to study at Unified WA or an IELTS score of 5.0 or equivalent with an ELICOS course (up to 10 weeks) to be taken before the main VET course;
or an IELTS score of 4.5 or equivalent with an ELICOS course (up to 20 weeks) to be taken before the main VET course;
Results older than two years are not acceptable.
OR
ii) To provide evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States
OR
iii) To provide evidence that within two years* of their signed written agreement date, they have successfully completed in Australia a foundation course or a Senior Secondary Certificate of Education or a substantial part of a Certificate IV or higher-level qualification, from the Australian Qualifications Framework.
*The date when Unified WA receives the signed written agreement (either through email or in hand)
Refer to Enrolment Kit available on UWA’s website for more details www.unified.edu.au.
All prospective students are required to complete the Language Literacy and Numeracy (LLN) Assessment, administered by and to the satisfaction of UWA.
Students undertaking this course must possess sound numeracy skills to calculate budgets, measure medications, interpret data related to clients’ health and well-being, and understand reports. Students will also need satisfactory reading skills to accurately read and interpret a range of complex texts, including policy documents, legislation, case studies, research reports, and client records. Students will need to be able to read and understand these texts to extract important information and apply it to their practice.
LLN test will be conducted on campus by using an ACSF-mapped online LLN assessment tool – LLN Robot, under the supervision of a qualified LLN Trainer/Assessor. All students are required to undertake a language, literacy and numeracy test (LLN) according to the following qualification:
CHC52021- Diploma of Community Services – ACSF Level 4
Students are required to achieve the expected level of performance level as per the required level. Where a student does not achieve the required LLN scores for this qualification, LLN support* will be provided to the student.
*LLN support-If students do not meet the recommended English and/or LLN requirements, students will be referred for additional support, which will be provided by the institute with ACSF Support Plan, or students may also be asked to take further Language, literacy and numeracy training, such as ELICOS programs at other institutes to ensure that students are provided with support and proper guidance. Unified WA does not offer ELICOS programs.
Learners must possess the necessary physical abilities and manual handling skills to perform the tasks required for the role. As community service workers, they will be working in close proximity to individuals and will spend a significant amount of time on their feet. The job also involves heavy lifting, such as transferring a person between bed and chair, providing bed bathing, and assisting with car transfers. Additionally, learners will be handling chemical products and treatments and may be exposed to diseases or infections. Therefore, prospective learners should carefully consider their personal barriers before enrolling in this course.
In line with its access and equity policy, UWA will identify any barriers presented by learners during Pre-Training Review before enrolment and may provide support and reasonable adjustment where possible.
All students enrolling on this qualification at Unified WA must have basic computer skills. Students are required to fill in the questions related to computer and internet skills in the Pre-Training Review form provided along with the application form. Students who do not possess basic computing skills will be provided with basic computer user support. students can contact Unified WA for any further information or assistance.
UWA will provide access to computers with required resources during classroom hours (Monday to Friday, 9.30am – 4.30pm), to work on assignments and tasks, all learners are expected to have access to a laptop or computer with the Windows 7 operating system or higher at their own cost. Learners should have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address). All learners should have access to MS office applications such as Microsoft Word and an email platform at their own cost.
Material Fees will only include printed reading materials and books provided by the institute.
Learners are also required to meet the dress, grooming and personal hygiene standards as outlined in the UWA Student Handbook and as would be expected in the occupation of a Care Worker, including wearing non-slip closed-toe shoes, surgical masks, gloves, goggles, glasses, face shields, gowns, aprons etc.
To achieve the CHC52021- Diploma of Community Services qualification, the candidate must have completed at least 400 hours of work as detailed in the Assessment Requirements of the units of competency and ACWA fieldwork placement guideline. Unified WA will work with the learner to schedule a suitable work placement, but prior to undertaking this placement, students will be required to arrange at their own cost:
- Current National Police Records Check (UWA learners can apply for a discounted CVF fee of $18.40 as of May 2020)
- Current Influenza (Flu) vaccine (a requirement of our Host Employers)
- Covid 19 Vaccine and corresponding Covid 19 vaccine certificate. For more details, students can visit https://covid19.homeaffairs.gov.au/vaccinated-travellers and https://www.health.vic.gov.au/covid-19/coronavirus-covid-19
The volume of learning for the qualification is 1600 hours. This comprises of:
- Learning Hours (784 hours)
- Assessment (416 hours)
- Placement Hours (400 hours)
This will be delivered over 104 weeks of course duration, including 80 weeks’ delivery plus 24 weeks’ holidays.
Assessment methods used for this course are Knowledge test, Case studies, Observation/Role play, Portfolio/Report, Project, Work Placement.
Successful completion may enable the student to apply for CHC62015- Advanced Diploma of Community Sector Management.
Units in this qualification reflect the knowledge and skills of individuals with significant experience in:
- Community Care Manager
- Care Service Team Leader
- Care Supervisor
- Coordinator of Volunteer Work
- Family Services Coordinator
- Community Worker
- Welfare Support Worker
This course at Unified WA will be delivered face to face in a classroom, with access to a simulated environment for a minimum of 20 hours per week.
Suite 3, Level 4, 440 Elizabeth Street, Melbourne, Victoria 3000.
Tuition Fee: $AU28,000
Non-Tuition Fee: $AU 2,000
Estimated Total Course Cost: $AU 30,000
UWA recognises qualifications and statements of attainment issued by other Registered Training Organisations in Australia and offers all students the option of Recognised Prior Learning and Credit Transfer. For further details, please refer to the Student Handbook or enquire on campus by calling at 0430 170 573 or email us at info@unified.vic.edu.au
Unit of competency
Unit code | Unit Title | Core / Electives |
---|---|---|
CHCCCS004 | Assess co-existing needs | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
HLTWHS003 | Maintain work health and safety | Core |
BSBTWK502 | Lead and manage team effectiveness | Elective |
BSBTWK503 | Manage meetings | Elective |
CHCMGT006 | Coordinate client directed services | Elective |
BSBPEF401 | Manage personal health and wellbeing | Elective |
CHCDEV004 | Confirm developmental status | Elective |
CHCCSM012 | Coordinate complex case requirements | Elective |
CHCADV002 | Provide advocacy and representation services | Elective |
CHCCSL001 | Establish and confirm the counselling relationship | Elective |